References
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April 12, 2000 Mr. Dan Herman, Operations Manager VSI Facility Solutions 11751 Troy Lane North Maple Grove, MN 55369 Dear Dan: I was looking back at our shared project activity in the last year and realized the enormous contributions that you and VSI installation crews have made on the projects that I have managed. On behalf of S & T Office Products and myself, please accept our sincere appreciation for a job well done. At project after project, VSI has stood shoulder to shoulder with us in supporting our commitment to our client's needs...always delivering a quality installation, combined with superior levels of service and communication. The projects that immediately come to mind are: Andersen Consulting, Hiway Federal Credit Union, PRA Solutions, State Bank of Cokato, and Service Net Your crew lead installers have been the most tangible asset to me. Brent, Duane, Scott and Rick have always gone the extra mile to accomplish whatever was needed to be done. They consistently perform and are simply the best. They take ownership of the projects and the communication between them, myself and the client has significantly contributed to the success of each of my projects. Dan, your personal commitment and dedication to being a team player and a problem solver has been invaluable to me as well. There are always challenging conditions in the field during installations and you have always been calm and professional in responding and resolving the issues. Your consistent "can do attitude" is a definite plus. Many thanks. We value our relationship with VSI Facility Solution and are looking forward to working with you and the crew on the upcoming round of installation projects. Sincerely, |
| Vickie Payne, CID Senior Account Manager S&T Office Products, Inc. |
